The primary goal of this program is to equip participants with essential knowledge and practical communication tools that can be applied immediately to enhance and optimize their professional skills.

Through interactive activities, participants will have the opportunity to exchange experiences, theories, strategies, and best practices, enabling them to strengthen existing communication competencies and develop new ones. Ultimately, the program aims to foster a culture of excellence and support the delivery of outstanding services to both external and internal stakeholders.

Key Areas of Exploration & Practice

• Core Communication Skills: Language, Active Listening, Inquiry, Meta-communication, Non-verbal Communication
• Non-Violent Communication
• Common Mistakes & Barriers in Communication
• Anger Management
• Managing Challenging Behaviors
• Building Self-Confidence
• Dialogue & Effective Communication
• Emotional Intelligence

​This program is designed for professionals who wish to strengthen their communication skills in order to enhance collaboration, build trust, and deliver excellence in their roles.

• Team leaders, supervisors, and managers who need to communicate effectively with diverse teams.
• Customer-facing professionals (e.g., sales, service, client relations) who want to enhance their impact and client experience.
• Project managers and coordinators who manage cross-functional teams and require clear, structured communication.
• HR professionals and trainers are responsible for fostering engagement and dialogue within organizations.
• Employees at all levels who aspire to improve their interpersonal effectiveness, handle challenging conversations, and contribute to a positive organizational culture.

Key benefits for participants:

• Gain practical tools to improve clarity, listening, and influence.
• Learn strategies for managing conflict and difficult behaviors constructively.
• Strengthen confidence and emotional intelligence in professional interactions.
• Develop new approaches to overcoming communication silos and barriers.
• Contribute to building a culture of excellence and high-quality service, internally and externally.

We would be pleased to address any enquiry you might have and to assist you in any way we can.

Marianthi Karaiosifoglou

Tel.: +30 210 89.64.531(ext. 2213)

E-mail: [email protected]

Seminar fees are sponsored by SEV.   

Registration fee of 50 euro to be covered by participating executives/ companies,  as a donation to the NGO Εστία Κοριτσιού Φιλοθέη η Αθηναία. Find more information and bank tranfer details here

Participation in the seminar is activated on a first come-first served bases, by sending the deposit slip to the Executive Development, Mrs M. Karaisofoglou, [email protected]. Ιn the payment details, please indicate full name, company name and seminar title.

Upon submitting the online application, you will receive an email at the address you have provided, with detailed instructions for the process of depositing the amount to the charitable organization and the participation in the seminar.

Please check your spam folder regularly!